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Explore project
UniOrg Suite
One connected space for student organizations, attendance, payments, and clearance.
Palawonder Hub.
PalaWonder is a web-based transportation and trip reservation system designed to streamline van booking, trip management, payment monitoring, dispatching, rentals, refunds, and company operations. The system allows customers to search available trips, reserve seats, view booking details, monitor GPS information, request rentals, and rate their travel experience. It also supports drivers, dispatchers, operations administrators, accountants, and super administrators by providing role-based access to manage assigned trips, passenger counts, baggage records, fleet schedules, fares, digital payments, refund requests, employee accounts, and audit history. Through a centralized platform, PalaWonder improves reservation accuracy, reduces manual errors, enhances communication, and provides better visibility of daily transportation operations.
THE OVERVIEW
What it's about.
PalaWonder is a web-based transportation and trip reservation system designed to help manage van trips, seat reservations, payments, GPS monitoring, dispatching, rentals, refunds, and company operations. The system supports different user roles such as Customer, Driver, Dispatcher, Operations Admin, Accountant, and Super Admin to ensure organized and efficient transportation management.
The problem
Manual trip reservation and transportation management can lead to booking conflicts, inaccurate seat availability, delayed payment verification, poor trip monitoring, and miscommunication between customers, drivers, dispatchers, and administrators. These issues can affect customer experience, operational efficiency, and the accuracy of company records.
The approach
The system will provide a centralized platform where customers can search trips, reserve seats, view reservations, request rentals, and rate journeys. Drivers and dispatchers can manage assigned trips, passenger counts, baggage, GPS, and trip reports. Administrators can schedule trips, manage fleet, fares, rentals, issues, and refunds, while accountants can verify payments and financial adjustments. The Super Admin can manage employee access and monitor system activity through audit records.
Inside the system
- Customer - Search available trips
- Customer - View trip schedules and fares
- Customer - Reserve up to 10 seats per checkout
- Customer - View booking/reservation details
- Customer - Monitor GPS/trip location updates
- Customer - Request van rentals
- Customer - Submit journey ratings and feedback
- Customer - View payment and reservation status
- Driver - View assigned trips
- Driver - Manage passenger and seat information
- Driver - Record payments and baggage details
- Driver - Manage passenger drop-offs
- Driver - Update GPS/trip progress
- Driver - Submit trip reports
- Dispatcher - Record terminal checklist
- Dispatcher - Verify passenger count
- Dispatcher - Upload dispatch evidence
- Dispatcher - Monitor assigned terminal activities
- Operations Admin - Create and manage trip schedules
- Operations Admin - Assign drivers and vehicles
- Operations Admin - Manage fleet records
- Operations Admin - Manage fares and routes
- Operations Admin - Assign dispatchers
- Operations Admin - Handle trip replacements
- Operations Admin - Monitor reported issues
- Operations Admin - Manage rental requests
- Operations Admin - Manage refund requests
- Accountant - Verify digital payment records
- Accountant - Check payment discrepancies
- Accountant - Manage financial adjustments
- Accountant - Process refund requests
- Accountant - Review transaction records
- Super Admin - Manage employee accounts and access
- Super Admin - Monitor company activities
KEEP EXPLORING
More of the work.
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